Privacy Policy

At Savory Diet Davao, operated by AJA Savory Davao Food Services ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our meal delivery services, visit our website, or interact with us through our messaging platforms.

1. Information We Collect

1.1 Personal Information

When you order our meal delivery services, we may collect:

• Name and contact information (phone number, email address)
• Delivery address in Davao City
• Payment information (processed securely through third-party payment processors)
• Dietary preferences, restrictions, and health goals
• Order history and meal plan selections

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

1.3 Messenger Communication

When you contact us through Facebook Messenger or other messaging platforms, we collect the information you provide in your messages, including any personal details you choose to share about your meal preferences, delivery instructions, or inquiries.

2. How We Use Your Information

We use your information to:

• Process and fulfill your meal delivery orders
• Communicate with you about your orders, delivery schedules, and service updates
• Customize meal plans based on your dietary preferences and health goals
• Process payments securely
• Send you promotional offers, newsletters, and marketing communications (with your consent)
• Improve our services, website, and customer experience
• Respond to your inquiries and provide customer support
• Comply with legal obligations and prevent fraudulent activities

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business (delivery partners, payment processors, email service providers)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, sale, or transfer of our business assets
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the right to:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Object: Object to the processing of your personal information
• Data Portability: Request a copy of your data in a structured format
• Withdraw Consent: Withdraw your consent to marketing communications at any time

To exercise these rights, please contact us at info@savorydietdavao.com or +63 961 526 7684.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services (such as Facebook Messenger, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Compliance with Philippine Laws

This Privacy Policy is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We are committed to upholding the principles of transparency, legitimate purpose, and proportionality in our data processing activities.